Unit 1 M1

Explain mechanisms that can reduce the impact of communication barriers 

General communication skills

Language 

Everyday society is diverse and people speak different and have different regional dialect.

To overcome language barriers d to make it easier to understand people the requirement is to speak more slowly so that people can understand and not use short form or slang words. These barriers can be reduced by using online apps like translators which google host for free. Also getting another ember of the group form the same culture could help you translate it to make it easier for others in the group.

Disability 

There are a lot of disabilities that face everyone very day in the society as we know it, disabilities vary from hearing impairments to sight impairments. There are ways to reduce the barrier of communication with the use of signers what signers do is translate words into sign language using hand movements and facial expressions. Braille is used for the visually impaired people in model day society Braille is a communication where the information is raised so that the visually impaired feel to find out information. 

Tone of voice

This is to do with talking clearly and not being monotone voiced and using pitch to create interest.

Pre planning on what you are going to say or discuss will prevent poor communication and references which can not be understood.  

Interpersonal skills

Body language

When presenting to a group it is best to stand up and use expressions hand gestures to show what you are speaking about. If you were to be sat down explaining something you wouldn't show any expression and gestures would be limited so to overcome this you would best be doing a practise at home of the presentation and use the correct body language to show you are open to questions.

Back ground noise 

Back ground noises effect all of us when we do anything, overcoming this is going to be hard but to do this you would need to ask everyone to switch off phones, not to talk during the presentation and if they need to speak ask at the end of the presentation. Learn to look at your audience this way keeping  the eye contact will help you block out noises in the background.

Low self esteem  

Low self esteem occurs with a lack of confidence or an inability to communicate with other people this could be caused by shyness or introvert to overcome this you could go around ask a few people to answer questions. If you had a couple of people I a group activity not saying or constituting to anything you could get them to speak questions out to boost their confidence and self esteem. Planning what you are going to say will help you boost self esteem.

Written communication 

Spelling and grammar 

Spelling and grammar in a presentation is vita as information will be displayed on the board and if you have not spelled things correctly and the information is displayed you will look unprofessional.

Overcoming this would be checking the work you have done this is called proof reading this prevents errors you may not have seen.

Language used

Language used is important as if you had typed up a letter to someone you wouldn't want to use swear words or slang as it shows unprofessionalism in the person who is writing the letter.

Using simpler words to prevent over complication and helps with readability to the recipient will make it easier.