Unit 1 M1

Explain mechanisms that can reduce the impact of communication barriers 

General communication skills

Language 

Everyday society is diverse and people speak different and have different regional dialect.

To overcome language barriers d to make it easier to understand people the requirement is to speak more slowly so that people can understand and not use short form or slang words. These barriers can be reduced by using online apps like translators which google host for free. Also getting another ember of the group form the same culture could help you translate it to make it easier for others in the group.

Disability 

There are a lot of disabilities that face everyone very day in the society as we know it, disabilities vary from hearing impairments to sight impairments. There are ways to reduce the barrier of communication with the use of signers what signers do is translate words into sign language using hand movements and facial expressions. Braille is used for the visually impaired people in model day society Braille is a communication where the information is raised so that the visually impaired feel to find out information. 

Tone of voice

This is to do with talking clearly and not being monotone voiced and using pitch to create interest.

Pre planning on what you are going to say or discuss will prevent poor communication and references which can not be understood.  

Interpersonal skills

Body language

When presenting to a group it is best to stand up and use expressions hand gestures to show what you are speaking about. If you were to be sat down explaining something you wouldn't show any expression and gestures would be limited so to overcome this you would best be doing a practise at home of the presentation and use the correct body language to show you are open to questions.

Back ground noise 

Back ground noises effect all of us when we do anything, overcoming this is going to be hard but to do this you would need to ask everyone to switch off phones, not to talk during the presentation and if they need to speak ask at the end of the presentation. Learn to look at your audience this way keeping  the eye contact will help you block out noises in the background.

Low self esteem  

Low self esteem occurs with a lack of confidence or an inability to communicate with other people this could be caused by shyness or introvert to overcome this you could go around ask a few people to answer questions. If you had a couple of people I a group activity not saying or constituting to anything you could get them to speak questions out to boost their confidence and self esteem. Planning what you are going to say will help you boost self esteem.

Written communication 

Spelling and grammar 

Spelling and grammar in a presentation is vita as information will be displayed on the board and if you have not spelled things correctly and the information is displayed you will look unprofessional.

Overcoming this would be checking the work you have done this is called proof reading this prevents errors you may not have seen.

Language used

Language used is important as if you had typed up a letter to someone you wouldn't want to use swear words or slang as it shows unprofessionalism in the person who is writing the letter.

Using simpler words to prevent over complication and helps with readability to the recipient will make it easier.

Unit 1 P4 task C

Task 1C-P4

Create a short review document which describes the ways in which you have demonstrated a range of effective interpersonal skills so far during the course. These could be during group work, activities or presentations (including the one you have just done)

You may use your observations to help you. These are some of the things that you will be observed on no which you can talk about inn your review:

Format of your presentation 

Language used and terminology 

Accuracy of information 

Use media/animation

Body language 

Eye contact 

Dealing with questions

What personal skills I have used. 

The personal skills I have used inn previous task such as unit 31 P2 animation the skills I used is the use of media how I used this is in the blog post for each individual section in which I had to describe how animation is used I certain cases I put a video on and described what the video is trying to make you do basically in promoting.

Language and terminology a good example of this is the piece of work I did for unit 31 P1 as the assignment asked me to explain what animation was, the different types of animation, the different animation techniques and traditional animation. In these different section I had to use the correct terminology and language to pass the assignment, also in unit 40 language and terminology was the main key part of my assignment brief without the language and use of terminology to gain above the pass criteria.

For body the language skill I used this in my unit 1 presentation when I talked about using the email service known as office 365 in this parent action body language was key to present my self well in this presentation this was not the only interpersonal skill I had used doing my presentation the accuracy of my information was key as if my information was wrong then my presentation was not worth listening too, using eye contact was key as the point of a presentation is. To show what you know and not to stare at your note cards.

Dealing with questions, I dealt with questions in my presentation for unit 1 presentation on using the email service in office365. At the end of the presentation the students and the assessor had the change to ask question about my presentation this would therefore test my terminology and language.

Teamwork I used the skill in unit 31 when our tutor played a YouTube video we split up into small groups to count how many film clips and film quotes were played in this video, also we used teamwork in unit when we were installing components in the computer this teamwork was for one person to install the parts and the other to take picture evidence both people did this in an orientation.

I used the interpersonal skill known as confidence this is used through all my units and submissions and tasks as you need to have confidence in submitting your work and having confidence to speak out in class and answer question that are to test us confidence is used all day everyday.